Last Updated: 14 August 2025

Bentex Lubricants is committed to safeguarding the privacy of all customers, website visitors, and stakeholders. This Privacy Policy outlines the manner in which personal information is collected, used, stored, and protected in the course of business operations.

By accessing the Bentex Lubricants website or engaging with its services, users acknowledge and consent to the practices described in this policy.

1. Information Collected

Bentex Lubricants may collect the following categories of information:

  • Personal Details: Name, contact number, email address, billing address, and shipping address provided during inquiries or transactions.
  • Transaction Records: Payment details, order history, and related billing information (processed securely via trusted payment partners such as Razorpay).
  • Technical Data: IP address, device information, browser type, and usage statistics for analytics and security purposes.

2. Purpose of Data Collection

The information collected may be used for:

  • Order processing and payment verification
  • Customer communication and support
  • Sending product or service updates (subject to consent)
  • Improving website performance and service delivery
  • Meeting legal and regulatory obligations

3. Disclosure of Information

Personal information is not sold, rented, or shared with unaffiliated third parties. Data may be disclosed to:

  • Authorized payment processors for secure transaction handling
  • Delivery and logistics partners for order fulfillment
  • Regulatory or legal authorities when required under applicable law

4. Data Protection Measures

Bentex Lubricants employs strict technical and organizational measures to protect stored data against unauthorized access, modification, disclosure, or loss. While advanced security protocols are applied, complete security of information transmitted over the internet cannot be guaranteed.

5. Cookies and Tracking

The Bentex Lubricants website may utilize cookies and similar technologies to enhance user experience, track engagement, and optimize performance. Users may disable cookies in their browser settings; however, certain website functions may become unavailable as a result.

6. User Rights

Individuals whose data is collected are entitled to:

  • Request access to personal data maintained by Bentex Lubricants
  • Request corrections to inaccurate or incomplete data
  • Withdraw consent for marketing communications at any time

7. Amendments to the Policy

Bentex Lubricants reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on the official website along with a revised “Last Updated” date.

8. Contact Information

All inquiries or concerns regarding this Privacy Policy should be directed to:

Bentex Lubricants
Sec-05, Plot No-98, Block-C,
Bawana Industrial Area – 110039, Delhi, India
📞 +91 9900877775
📧 thebhardwajgraphics@gmail.com